Forum Topics
Technical Support: Screen names
Hello, I have reached the limit of 10 nicknames. Is there any way to remove deactivated nicknames?
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The only way I've found to do it is by Live Chat with support. The confirm some info with you and then you tell them which name or names you want deleted. Takes maybe 10 min depending on their response times.
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Hello,
Thank your for contributing to our Forum! Yes we can delete screen names that you no longer need.
Please contact us through our Live Support, Email, or Phone options and let us know that you have reached the limit of 10 nicknames and would like to remove some deactivated nicknames
Please keep in mind that you are able to reach us 24/7 through our Contact Us tab on our site with any account request
Thank you Quote
Thank your for contributing to our Forum! Yes we can delete screen names that you no longer need.
Please contact us through our Live Support, Email, or Phone options and let us know that you have reached the limit of 10 nicknames and would like to remove some deactivated nicknames
Please keep in mind that you are able to reach us 24/7 through our Contact Us tab on our site with any account request
Thank you Quote
Created by:
tricky_dick
6/19 @ 9:56pm
(EST) |UTC - 5:00
Location: On your computer.
Posts: 175
Hello,
Thank your for contributing to our Forum! Yes we can delete screen names that you no longer need.
Please contact us through our Live Support, Email, or Phone options and let us know that you have reached the limit of 10 nicknames and would like to remove some deactivated nicknames
Please keep in mind that you are able to reach us 24/7 through our Contact Us tab on our site with any account request
Thank you
That's odd. When I try to make a new one it says I'm already have my five nicknames and I can not make any more. Could someone take a look at that?
Thanx
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Thank your for contributing to our Forum! Yes we can delete screen names that you no longer need.
Please contact us through our Live Support, Email, or Phone options and let us know that you have reached the limit of 10 nicknames and would like to remove some deactivated nicknames
Please keep in mind that you are able to reach us 24/7 through our Contact Us tab on our site with any account request
Thank you
That's odd. When I try to make a new one it says I'm already have my five nicknames and I can not make any more. Could someone take a look at that?
Thanx
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Created by:
your_teddy_bear
6/21 @ 6:20pm
(EST) |UTC - 5:00
Location: ð¬ð§
Posts: 7
That's odd. When I try to make a new one it says I'm already have my five nicknames and I can not make any more. Could someone take a look at that?
Thanx
If you have 5 “active” nicks, you’d need to deactivate one of them from the manage screen names page before trying to make a new one.
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Why on earth would someone need 10 screen names?
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Another change in the mobile UI is that it’s not obvious to me where you go to change screen names. Someone please tell me I’m blind and show or tell me. It was easy in the previous UI
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Another change in the mobile UI is that it’s not obvious to me where you go to change screen names. Someone please tell me I’m blind and show or tell me. It was easy in the previous UI
I just had a look as I change names a bit and I have to agree with you - previous UI was much more accessible.
Now, you have to go to My Account, then expand Options, then click Account Information, THEN Screen Names!!! 🥴
Previously, Manage Screen Names was just one click away on the mobile UI. Much simpler!
Xav
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I just had a look as I change names a bit and I have to agree with you - previous UI was much more accessible.
Now, you have to go to My Account, then expand Options, then click Account Information, THEN Screen Names!!! 🥴
Previously, Manage Screen Names was just one click away on the mobile UI. Much simpler!
Xav
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I just had a look as I change names a bit and I have to agree with you - previous UI was much more accessible.
Now, you have to go to My Account, then expand Options, then click Account Information, THEN Screen Names!!! 🥴
Previously, Manage Screen Names was just one click away on the mobile UI. Much simpler!
Xav
Hello!
We will have this looked into, in the meantime, while you are in a chat room you can manage your screen names by clicking the gear icon in the text field and click on your username. That should direct you to a screen where you can change your screen name.
Thanks again for providing this feedback!
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I just had a look as I change names a bit and I have to agree with you - previous UI was much more accessible.
Now, you have to go to My Account, then expand Options, then click Account Information, THEN Screen Names!!! 🥴
Previously, Manage Screen Names was just one click away on the mobile UI. Much simpler!
Xav
This has now been fixed. The "Manage All Screen Names" will be located in the upper right corner when you click your profile. It will appear in the drop down menu.
Hope this helps! Thanks again for your feedback and patience!
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Created by:
sirlickslot69
7/2 @ 6:42am
(EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646
That's odd. When I try to make a new one it says I'm already have my five nicknames and I can not make any more. Could someone take a look at that?
Thanx
You can add up to 10 names, but if you have 5 already, you just deactivate one for each name you wish to add. Then you can at any time deactivate, and reactivate as needed. You can only have 5 active names and 5 deactived names.
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You can add up to 10 names, but if you have 5 already, you just deactivate one for each name you wish to add. Then you can at any time deactivate, and reactivate as needed. You can only have 5 active names and 5 deactived names.
Thank you very much, I didn't know that, now I know how I can have more.
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