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Forums / Technical Support

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Technical Support: Video feeds
Patrick-Dallas
Created by: patrick-dallas

11/9/23 @ 8:43pm (EST) |UTC - 5:00
Location: Dallas, TX
Posts: 76

:mad :(
Whatever modifications you made to the video displays have caused problems for me. I no longer able to use the Large format even though I have a 27 and 32 inch monitor, the display goes over the size of my screen. This causes the box to type in to no longer be visible unless I scroll down. I have my monitors on the highest display settings and had not problems with the video prior to this change.

Please fix this or tell me how the minimum screen resolutions to use this option again.

Thank you.
Quote
Created by: vscustomerservice

11/9/23 @ 8:55pm (EST) |UTC - 5:00
Posts: 849

Hello thank you for bringing this to our attention, there has been a new update to the video player and the update will allow you to drag the screen around and also change the size of the video window. You can read about it here

https://www.flirt4free.com/forums/threads.php?forum_id=7&thread_id=3299

Please try changing the screen size this way. - CP
Quote
Created by: vslowellvip

11/10/23 @ 2:19pm (EST) |UTC - 5:00
Posts: 118

:mad :(
Whatever modifications you made to the video displays have caused problems for me. I no longer able to use the Large format even though I have a 27 and 32 inch monitor, the display goes over the size of my screen. This causes the box to type in to no longer be visible unless I scroll down. I have my monitors on the highest display settings and had not problems with the video prior to this change.

Please fix this or tell me how the minimum screen resolutions to use this option again.

Thank you.


Hi patrick-dallas
We have made a few updates to the video size, let me know if that is now fixed for you? Also you can use the dragger icon <> on the right side of the video to set the video size to your liking if you are on the desktop version.


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